Shipping Policy
DeKulture Works is committed to delivering your orders quickly and efficiently. This Shipping Policy outlines the key details you need to know.
Order Processing:
- We aim to process and ship your order within 1-2 business days.
- Processing times may change during peak seasons or promotions.
Shipping Methods:
- We offer various shipping options to fit your needs, displayed at checkout.
- Typical options include:
- Standard Shipping (India): 5-10 business days
- International Shipping: 7-20 business days (varies by country)
Shipment Tracking:
- You'll receive a tracking number via text and email once your order ships.
- Allow up to 24 hours for tracking information to update on the carrier's website.
Shipping Costs:
- Shipping costs are calculated based on weight, destination, and chosen method.
- You'll see the total cost, including shipping, before confirming your order.
Customs & Duties (International Orders):
- You are responsible for any customs fees, import duties, taxes, and other charges upon delivery.
- These fees are not included in the product or shipping costs.
- Contact your local customs office for more information before placing an order.
Address Accuracy:
- Please provide a complete and accurate shipping address to avoid delays.
- DeKulture Works is not responsible for issues caused by incorrect or incomplete addresses.
Order Tracking & Support:
- Contact our customer support team if you have any questions or concerns about your shipment.
Changes to This Policy:
- We may update this Shipping Policy without prior notice. Please review it periodically for changes.
Contact Us:
- For further questions or assistance, please contact our customer support team.