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Warranty

DeKulture Works is committed to providing high-quality jewelry products. We offer a warranty program to ensure your satisfaction with your purchase.
Jewelry Warranty:
  • All jewelry comes with a 3-year warranty against manufacturing defects.
  • This warranty covers the secure setting of gemstones.
  • We will repair or replace your item at no additional cost if it experiences a covered defect within the warranty period.
Warranty Exclusions:
  • This warranty does not cover damages caused by:
    • Mishandling
    • Accidents
    • Unauthorized repairs
  • Please follow the care instructions provided with your product to maintain its condition and longevity.
Making a Warranty Claim:
  • To initiate a warranty claim, contact our customer support team at info@dekulture.com  or by phone at +91 8769878355
  • Provide your purchase details and a description of the issue.
  • We will guide you through the necessary steps for a prompt resolution.
Enhanced Warranty Plan (Optional):
  • We offer an optional Enhanced Warranty Plan for an additional fee. This plan extends coverage to include wear and tear beyond the standard warranty.
Changes to Warranty Policy:
  • We reserve the right to modify this warranty policy without prior notice.
Contact Us:
  • For further inquiries regarding our warranty or the Enhanced Warranty Plan, please contact us at info@dekulture.com or by phone at +91 8769878355