Warranty
DeKulture Works is committed to providing high-quality jewelry products. We offer a warranty program to ensure your satisfaction with your purchase.
Jewelry Warranty:
- All jewelry comes with a 3-year warranty against manufacturing defects.
- This warranty covers the secure setting of gemstones.
- We will repair or replace your item at no additional cost if it experiences a covered defect within the warranty period.
Warranty Exclusions:
- This warranty does not cover damages caused by:
- Mishandling
- Accidents
- Unauthorized repairs
- Please follow the care instructions provided with your product to maintain its condition and longevity.
Making a Warranty Claim:
- To initiate a warranty claim, contact our customer support team at info@dekulture.com or by phone at +91 8769878355
- Provide your purchase details and a description of the issue.
- We will guide you through the necessary steps for a prompt resolution.
Enhanced Warranty Plan (Optional):
- We offer an optional Enhanced Warranty Plan for an additional fee. This plan extends coverage to include wear and tear beyond the standard warranty.
Changes to Warranty Policy:
- We reserve the right to modify this warranty policy without prior notice.
Contact Us:
- For further inquiries regarding our warranty or the Enhanced Warranty Plan, please contact us at info@dekulture.com or by phone at +91 8769878355