Our products are proudly shipped from India.

We collect anonymous user data based on where people click on our website as a means to improve the layout and design of the site. Our goal is to develop the optimum user experience for site visitors.

We do not sell any customer information. To us, that’s bad business!

Details to be provided after having a word with the shipping partner.

Add an item to your shopping cart, then click on the View Cart button, and look to the left of the screen. Enter your zip code in the estimate shipping box, and click submit.

Details to be provided after having a word with the shipping partner.

You can pay using Visa, Mastercard, Amex, or PayPal. All the payment methods intergrated.

Yes we do. Please call us to place the order.

Your card is charged when you place your order. We follow the “Business Guide to the Mail, Internet and Telephone Order Merchandise Rule” published by the Federal Trade Commission. If you prefer to be charged when your order ships, please call us before ordering and we can make arrangements to manually process the transaction for you.

Sign up for our weekly email newsletter and be the first to know about the latest articles, new product launches, and exclusive seasonal or product-specific discounts. Simply enter your email address in the Newsletter box at the bottom of the page and stay connected with all the exciting updates we have to offer.

At DeKulture, we prioritize the well-being of our customers, the environment, and animals. Our eco-friendly products are always cruelty-free and never tested on animals!

At DeKulture, our commitment to sustainability and the environment is at the heart of everything we do. From our packaging to our products, we strive to source sustainable materials with a mission to make the world a better place.

We meticulously evaluate our packaging, ingredients, and suppliers to minimize our environmental footprint. While we recognize we're not perfect, each day marks a step forward in our journey towards greater sustainability.

Our mission is to provide you with low-waste products that are good for the planet and for you. Every item in our shop is responsibly sourced and crafted with care, using eco-friendly materials, recycled content, or partnering with small businesses that give back to the environment. We are confident that any product you purchase from DeKulture has a significantly lower impact than traditional mass-produced goods.

Together, let's embrace sustainability and make a positive impact on our planet.

We take pride in our eco-friendly packaging. Every product is hand-packed in 100% plastic-free materials, using only recyclable and compostable supplies. We collaborate with our vendors to ensure plastic-free shipping and reuse their packaging whenever possible. Thus, every part of your package can be composted, reused, or recycled.

When your order is ready to be shipped, you will receive a shipment confirmation email. You will not receive an email confirmation if you only provided a phone number.
Most of our orders are shipped within 1-2 business days after the order has been placed. Please keep in mind that processing times may vary depending on holidays.

Your confirmation email will contain shipment details and your tracking number. It may take 24 hours for tracking updates to appear. If you have any questions about the status of your order, please reach out to us.

If you place an order that isn’t quite complete yet, you will need to reach out to info@dekulture.com right away and request for it to be cancelled. Be sure to include your order number in the request.

Once we confirm that we are able to process the cancellation, you can rebuild your order with a clean slate but please keep in mind that once an order has been dispatched and on transit to you, we will be unable to make any changes or cancellations.

You will not receive an email confirmation if you only provided your phone number. Please make sure you leave your email address when you place an order, so you can receive an email confirmation regarding your order status.

We ensure your products arrive safely and snugly by using only recyclable materials for packaging and shipping, including jewelry cardboard boxes, paper tape, crinkle paper, and packing paper.

Orders are shipped Monday through Friday. You should receive an email order notification after you place your purchase. You will not receive an email confirmation if you only provided a phone number.
Please expect moderate delays for the duration of the COVID-19 pandemic, as carriers work to deliver high shipping volumes. Thank you for your understanding.

Yes, We ship orders internationally.

Our handcrafted jewelry is as unique as every individual in a family. No two pieces are identical, yet they form a harmonious set, each one a distinct part of a beautiful whole.

If your product arrives damaged, notify us within 48 hours and we'll replace it swiftly. It's built to endure everything—except a slip from your hands!

We do. Everything except our word. Check out our return policy to know more.

Sure, we'd love to gift wrap it for you.

Well, that completely depends where you stay. But we try and do it as fast as possible.

We send you an email and/or text message with an Order Confirmation. In case you have not received an email from us, please write to us here with your payment details.

You can track your placed order via the link provided in the order confirmation mail. You can also check the Track Order page on our website - simply put your registered email address and your order ID to get the status of your order.

You can request for a cancellation with refund via email within 30 working days of the order delivery. We will require actual pictures of the products received showcasing issues with the said product. The team will review the details shared and confirm if it is eligible for return basis our Returns Policy. Please check our Returns Policy for more details.

Refunds are processed within one week of receiving the returned goods.

Please write to us here with your queries here. Please include a picture of your receipt/order confirmation.

A return/exchange request should be raised via email quoting your order number to our customer representative here.

Your return request should meet the following conditions to be accepted:

• The products must be returned in the original condition they were received in, along with any bills, tags, labels etc.
• Products must be in their original form and unsoiled.
• Brand packaging should be intact.
• Replacement of a product will be subject to availability of the product on the website at that time.

Yes you can! DeKulture offers a digital gift card for its customers. Purchase a Sustainable Gift Card here. Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.

You can use the 16 digit code sent to you via email during checkout in the "Gift Card or Discount Code" field. The value available in your gift card will be auto-applied.
You can use the value of the gift card till the balance is exhausted or the card has expired, whichever is earlier.