Warranty

DeKulture Works is committed to providing high-quality jewelry products. We offer a warranty program to ensure your satisfaction with your purchase.

• All jewelry comes with a 3-year warranty against manufacturing defects.
• This warranty covers the secure setting of gemstones.
• We will repair or replace your item at no additional cost if it experiences a covered defect within the warranty period.

• This warranty does not cover damages caused by:
• Mishandling
• Accidents
• Unauthorized repairs
• Please follow the care instructions provided with your product to maintain its condition and longevity.

• To initiate a warranty claim, contact our customer support team at info@dekulture.com  or by phone at +91 8769878355
• Provide your purchase details and a description of the issue.
• We will guide you through the necessary steps for a prompt resolution.

• We offer an optional Enhanced Warranty Plan for an additional fee. This plan extends coverage to include wear and tear beyond the standard warranty.

• We reserve the right to modify this warranty policy without prior notice.

• For further inquiries regarding our warranty or the Enhanced Warranty Plan, please contact us at info@dekulture.com or by phone at +91 8769878355