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Refund Policy

DeKulture Works is committed to your satisfaction. We offer a return and exchange policy for eligible products.


  • This policy applies to purchases made on our website or official stores at full price (non-discounted/non-sale) within 30 days of delivery.
  • Jewelry is excluded from returns and exchanges.

Product Inspection:

  • We proudly offer handcrafted items made by skilled artisans. These products may have slight variations in weave, print, or stitching, which are inherent to handmade goods and not considered defects.


  • You may return eligible items within 30 days of purchase if there is a:
    • Manufacturing defect
    • Significant discrepancy from the item's description
  • Returned items must be unused and in original condition, with all packaging and tags intact.


  • Exchanges are considered for eligible items only if there is a:
    • Manufacturing defect (as determined by our quality check process)
    • Item received differs from its description
  • To initiate an exchange, contact us within 30 days of delivery.

Damaged/Missing Items:

  • If you receive a damaged, missing, or defective item, please inform us within 48 hours of delivery.
  • We will promptly address the issue and arrange for a replacement or refund, depending on the situation.


  • To initiate a return or exchange, contact our Customer Care team at or by phone at +91 8769878355 within the specified timeframe.