Jewellery Product Warranty
At DeKulture, we stand behind the quality of our products and offer a comprehensive 3-year warranty against manufacturing defects. During this period, if your item requires replacement or repair, we will handle it according to the following terms and conditions:
Warranty Coverage: All jewellery products are subjected to our 3-year warranty, ensuring your peace of mind.
Gemstone Setting: Our warranty covers the secure setting of gemstones, providing assurance for their long-term durability.
Replacement or Repair: If your item experiences any manufacturing defects within the warranty period, we will either replace or repair it at no additional cost.
DeKulture Warranty Certificate: Every purchase includes our DeKulture Warranty Certificate, validating the coverage and serving as proof of authenticity.
Please note that the warranty does not cover damages caused by mishandling, accidents, or unauthorized repairs. It is essential to follow the care instructions provided with your product to maintain its condition and longevity.
To benefit from our warranty services, please contact our customer support team with your purchase details and a description of the issue. We will guide you through the necessary steps to ensure a prompt resolution.
For even more comprehensive coverage, we offer an Enhanced Warranty Plan for an additional fee. This plan extends the protection to cover wear and tear issues beyond the standard warranty.
For further inquiries regarding our warranty policies or the Enhanced Warranty Plan, feel free to reach out to us at +91-87698-78355 or firstname.lastname@example.org. We are here to assist you.
Please note that DeKulture reserves the right to modify warranty terms and conditions without prior notice.